Appendices
User Guide Page 8.4-4
A: Please refer to Section 1.4.1.2, “Switch SW04 Rear Panel,” of this guide, locate and read
description of item 8 (Reset Button). You cannot reset your password without the assistance from
Accusys or its authorized distributors.
A.2 System Log
When you contact us for technical support, our support staff might ask for your system log file for
troubleshooting purpose.
Go to the ExaSAN switch GUI, select the “Event Management” icon. Follow instructions there to
download the log file.
A.3 Contact Us
For customer services and technical support, locate an Accusys office near you from the link below:
http://www.accusys.com.tw/about/contact.htm
A.4 Our Website
Please visit our websites frequently for the most up-to-date product and support information.
All countries: www.accusys.com.tw
Korea: http://accusys.co.kr
