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TROUBLESHOOTING AND ERROR CODE
Smoke and bad smell when initial operating.
•
It’s a temporary condition by new component heating. Smoke and smell will
disappear completely after 10 minutes operation.
To remove smell more quickly, please operate microwave oven with putting lemon
formation or lemon juice in the cabinet.
Sparking and cracking occur inside the oven (arcing).
•
Have you used a dish with metal trimmings?
•
Have you left a fork or other metal utensil inside the oven?
•
Is aluminum foil too close to the inside walls?
If the above guidelines do not enable you to solve the problem, then contact your
local SAMSUNG customer service centre.
Please have the following information read;
• Themodelandserialnumbers,normallyprintedontherearoftheoven
• Yourwarrantydetails
• Acleardescriptionoftheproblem
Then contact your local dealer or SAMSUNG aftersales service.
For the power level set to over 70 % of power level, after the first 20 minutes the
power level will automatically adjusted to 70 % of power level to avoid overcooking.
ERROR CODE
“SE” message indicates.
•
The “SE” message indicate “Key Short” error happen.
Please check if one or more buttons are pressed for a long time.
Turn o the microwave oven and try setting again.
For any codes not listed above, or if the suggested solution does not solve the
problem,contactyourlocalSAMSUNGCustomerCareCentre.
WARRANTY AND SERVICE INFORMATION
To help us better serve you, please complete the enclosed registration card and promptly
return it by mail. If the registration card is missing, you can call Samsung Electronics.
Latin America-Panama, at 800-7267, 800-0101, or register online
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
Colombia, at 018-000112112, or register online
www.samsung.com/co/support
Mexico, at 01-800-SAMSUNG (726-7864), or register online
www.samsung.com/mx/support
When contacting Samsung, please provide the specific model and serial number
information which is usually located on the side or back of the product. Please record
these numbers below, along with the other requested information. Keep this information
in a safe place as a permanent record of your purchase to aid in identification in case of
theft or loss, and a copy of your sales receipt as a proof of purchase if warranty service
is needed.
Model Number
Serial Number
Date Purchased
Purchased From
WarrantyservicecanonlybeperformedbyaSamsungAuthorizedServiceCenter.Ifyou
should require warranty service, provide the above information with a copy of your sales
receipttotheSamsungAuthorizedServiceCenter.
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