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07 TROUBLESHOOTING & ERROR CODE

troubleshooting and error code

TROUBLESHOOTING

Becoming familiar with a new appliance always takes a little time. If you

have any of the problems listed below, try the solutions given. They may

save you the time and inconvenience of an unnecessary service call.

The following are normal occurrences.

• Condensationinsidetheoven

• Airowaroundthedoorandoutercasing

• Lightreectionaroundthedoorandoutercasing

• Steamescapingfromaroundthedoororvents

The food is not cooked at all

• Have you set the timer correctly and pressed the Start/+30s ( )

button?

• Isthedoorclosed?

• Haveyouoverloadedtheelectriccircuitandcausedafusetoblowora

breaker to be triggered.

The food is either overcooked or undercooked

• Was the appropriate cooking length set for the type of food?

• Wasanappropriatepowerlevelchosen?

The oven causes interference with radios or televisions

• Slight interference may be observed on televisions or radios when the

oven is operating. This is normal.

• Solution: install the oven away from televisions, radios and aerials.

• If interference is detected by the oven’s microprocessor, the display may

be reset.

• Solution:Disconnectthepowerplugandreconnectit.Resetthe

time.

The light bulb is not working.

• The Light bulb should not be replaced in person for safety reasons.

Please contact nearest authorised Samsung customer care, to arrange

for a qualiﬁed engineer to replace the bulb.

Sparking and cracking occur inside the oven (arcing)

• Have you used a dish with metal trimmings?

• Haveyouleftaforkorothermetalutensilinsidetheoven?

• Isaluminumfoiltooclosetotheinsidewalls?

Smoke and bad smell when initial operating.

• It’s a temporary condition by new component heating. Smoke and smell

will disappear completely after 10 minutes operation.

To remove smell more quickly, please operate microwave oven with

putting lemon formation or lemon juice in the cabinet.

If the above guidelines do not enable you to solve the problem, then

contact your local SAMSUNG customer service centre.

Please have the following information read;

• Themodelandserialnumbers,normallyprintedontherearofthe

oven

• Yourwarrantydetails

• Acleardescriptionoftheproblem

Then contact your local dealer or SAMSUNG aftersales service.

ERROR CODE

“SE” message indicates

• The“SE”messageisCleanthekeysandcheckifthereiswateron

the surface around key. Turn o the microwave oven and try setting

again.Ifitoccursagain,callyourlocalSAMSUNGCustomerCare

Centre.

MS23F301TAS_LI_DE68-04236A-01_EN.indd 29 2014-03-19 �� 6:32:09