Chapter 3 Web Configurator
ISG50 User’s Guide
50
Call Service Auto Callback Automatically call an extension once it becomes available (ends an
existing conversation).
Call Park Allow users to put a call on hold at one extension and pick up the
call from another extension in your organization.
Call Waiting Allow users to put a call on hold at one extension and pick up
another incoming call.
Emergency Call Configure emergency numbers that the ISG50 treats with the
highest priority.
Music On Hold Upload your choice of audio to play while callers are placed on
hold.
Call Transfer Allow users to transfer an incoming call that they have answered
to another extension in your organization.
Call Block Block incoming calls from specific phone numbers or calls without
caller ID.
Call Recording Record calls to or from specific extensions or trunks.
Meet-me
Conference
Configure conference room extensions.
Paging Group Configure sets of extensions through which a caller can broadcast
by dialing a single number.
ACD Global Configure the the global “wrap up” time for each extension in the
Automatic Call Distribution (ACD) system.
Agent Manage the ACD agent identities.
Skill Manage the ACD skills.
Hunt Group Configure a set of extensions that can be reached by dialing a
single number. The extensions ring based on a ringing method you
configure.
Skill Menu Configure menus that a caller can use while in the queue waiting
for an agent to respond.
Sound File System Sound Select the default language and manage system sound files.
Specific Sound File Change a specific sound file.
Record Peer Select the peer to record by default.
Auto Provision Auto Provision Configure auto provisioning files for your ZyXEL VoIP devices
connected to this ISG50.
Auto Provision
Advanced
Configure feature key settings and firmware upgrade URLs for
connected snom VoIP devices.
Voice Mail Configure general and e-mail content settings for voice mail.
Phonebook General Select which phonebooks the ISG50 is to use.
LDAP Phonebook Imports phonebook entries from an LDAP directory on your
network.
Local Phonebook Import or export your local phonebook and configure local
phonebook entries.
Office Hour Configure the days of the week and times you are in the office.
Object
User/Group User Create and manage users.
Group Create and manage groups of users.
Setting Manage default settings for all users, general settings for user
sessions, and rules to force user authentication.
Table 7 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
