IF YOU NEED ASSISTANCE OR SERVICE
PROBLEM
CHECK THE FOLLOWING
White residue appears
on front of access
panel
Is too much detergent being used? See pages 10 and 11 for
recommended amounts of detergent.
Some liquid detergents develop excess foam and build up on
access panel. Try a different brand to reduce foaming and
eliminate buildup.
2. If you need assistance*...
Call our toll-frM tolephona numbar. Dial
toll-free from anywhere In the U.S.A.:
1-800-44-ROPER
(1-800-447-6737)
and talk with one of our trained consultants.
The consultant can instruct you in how
to obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company
in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliarwes
2000 N State Route 63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your corresporKlence.
3. If you need service*...
Contact the dealer from whom you pur
chased the appliance or the authorized
servicer in your area. For help finding an
authorized servicer in your area, call our toll
free telephone number in Step 2.
4. If you need FSP* replace
ment parts...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
syrribol of quality whenever you need a
replacement part for your Roper* appliar^e.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications used to build every
new Roper appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Consumer Assistance Center number in
Step 2.
5. If you are not satisfied with
how the problem was
solved ...
• Contact the Major Appliarrce Consumer
Action Panel (^CAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer and Roper Brand
Appliance warrantor have failed to resolve
your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your
action.
* When calling or writing for heip or
service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial nurnbers and the
purchase date. (See page 2.) This
information will help us respond properly
to your request.
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