
14 Avanti 3015 and Avanti 3000 sets
WAITING FOR AN AVAILABLE OUTSIDE
LINE
When you try to select an outside line and hear busy tone:
1. Press [FEATURE].
2. Dial the Callback/Queue access code ([2][2]).
When an outside line becomes available, the system rings your
extension. Then:
3. Lift the handset.
4. Listen for outside dial tone and dial the desired number.
To cancel trunk queue
1. Dial the Cancel code [#].
2. Press [FEATURE].
3. Dial the Callback/Queue access code ([2][2]) and hang up..
HOLD
Ongoing calls are automatically placed on hold whenever you
answer another ringing call.
There are two types of hold:
•
Exclusive hold:
the call can be retrieved only from your
extension.
•
Inclusive hold:
the call can also be retrieved by other
sets with a button for that appearance.
3015_3000txt.fm Page 14 Monday, May 12, 2003 10:34 AM