Page36 SCEPTRE X20
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Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on
parts and labor and is only valid when purchased from an Authorized Reseller, only on new
and non-refurbished product, and available to customers in the Continental US, Alaska,
Hawaii and Puerto Rico. See below for the SCEPTRE Extended Service warranty.
SCEPTRE’s Responsibility
SCEPTRE Displays purchased in the United States are warranted to be free from defects
in materials or workmanship for a period of one (1) year from the date of their original retail
purchase. If the unit fails to conform to this warranty, we will service the monitor using new
or refurbished parts.
Service Labor
During a period of one (1) year from the effective warranty date, SCEPTRE will provide,
when needed, service labor to repair a manufacturing defect at Sceptre’s own Service
Center. To obtain warranty service in the Untied States, you must first call our Customer
Support at (800) 788-2878. The determination of service will be made by SCEPTRE
Customer Support. PLEASE DO NOT
RETURN YOUR UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION.
Parts
New or remanufactured replacements for defective parts will be used for repairs by
SCEPTRE at its designated Service Center for one (1) year from the effective warranty
date. Such replacement parts are warranted for the remaining portion of the original
warranty period.
Service
During the one (1) year warranty period, SCEPTRE will, at its option and sole discretion,
repair or replace defective parts, including replacement of the entire Panel. The Customer
will be required to ship the unit to the Service Center indicated at the time Customer
Support is contacted to make the necessary repairs, you are responsible for all
transportation charges to the service facility. SCEPTRE is NOT responsible for the
de-installation or re-installation of the unit.
Packaging and Shipping Instruction
When you send the product to an authorized SCEPTRE service facility you must use the
original carton box and packing material or an equivalent as designated by SCEPTRE.
Not Covered
This warranty does not cover defects, malfunctions or failures resulting from shipping or
transit accidents, abuse, misuse, operation contrary to furnished instructions, operation on
incorrect power supplies, operation with faulty associated equipment, modification,
alteration, improper servicing, tampering or normal wear and tear or TVs on which the
serial number has been removed or defaced. Image Sticking caused by operating at
excessive brightness levels for extended periods or mishandling are not covered by this
warranty.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE
