Problem Possible cause Solution
The bristles of one or both
side brushes are crooked or
bent.
Soak the brush or brushes in warm water
for a while. If this does not restore the
bristles to their proper shape, replace the
side brushes (see chapter 'Replacement').
The filter in the dust container
is dirty.
Clean the filter in the dust container with a
cloth or a toothbrush with soft bristles.You
can also clean the filter and dust container
with a regular vacuum cleaner at a low
suction power setting.
If brushing or vacuuming does not help to
clean the filter, replace the filter with a
new one. We advise you to replace the
filter at least once a year.
The suction opening in the
bottom of the dust container
is clogged.
Clean the suction opening (see chapter
'Cleaning and maintenance').
The front wheel is jammed
with hair or other dirt.
Clean the front wheel (see chapter
'Cleaning and maintenance').
The robot is cleaning a very
dark or shiny surface, which
triggers the drop-off
sensors.This causes the robot
to move in an unusual
pattern.
Press the start/stop button and then move
the robot to a lighter colored piece of the
floor. If the problem continues to occur on
lighter colored floors, please go to
www.philips.com/support or contact the
Consumer Care Center in your country.
The robot does not clean
properly.
The robot is cleaning a floor
that reflects sunlight quite
strongly. This triggers the
drop-off sensors and causes
the robot to move in an
unusual pattern.
Close the curtains to block sunlight from
entering the room. You can also start
cleaning when the sunlight is less bright.
The rechargeable battery
can no longer be charged
or runs empty very fast.
The rechargeable battery has
reached the end of its life.
Replace the rechargeable battery (see
chapter 'Replacement').
The battery of the remote
control runs empty too
fast.
Perhaps you did not insert
the correct type of battery.
For the remote control, you need a
CR2025 coin-shaped battery. If the
problem persists, go to
www.philips.com/support or contact the
Consumer Care Center in your country.
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