Troubleshooting Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.
Symptoms
Picture Sound
Check
SNOWY PICTURE NOISY SOUND
- ANTENNA LOCATION AND/OR CONNECTION
ANTENNA DIRECTION AND/OR LOCATION
ANTENNA LEAD-IN WIRE
MULTIPLE IMAGE
%
NOISY SOUND
'0>
ELECTRICAL APPLIANCES, LIGHTS, CARS AND TRUCKS
DIATHERMY AND OTHER MEDICAL EQUIPMENT
INTERFERENCE NOISY SOUND
NORMAL PICTURE
NO SOUND
VOLUME CONTROL SETTING
MUTE CONTROL (IF APPLICABLE)
TRY ANOTHER CHANNEL
TV SPEAKERS SWITCH (IF APPLICABLE) IN THE OFF POSITION
di”
NO VIDEO
%
NOISY SOUND
TV OR CABLE TUNING MODE SET TO PROPER SETTING
ANTENNA INPUT CORRECT (IF APPLICABLE)
NO PICTURE
CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET
BRIGHTNESS & AUDIO CONTROLS SET PROPERLY
TRY ANOTHER CHANNEL
NO SOUND
NO COLOR
%
NORMAL SOUND
COLOR CONTROL SETTINGS
TRY ANOTHER CHANNEL
- RECEIVER IN VIDEO MODE WITH NO SIGNAL
BLACK PICTURE
NO SOUND
DISCOLORATION
%
NORMAL SOUND
d
ADJUST GEOMAGNETIC CORRECTION
(LOCATED IN THE SET-UP MENU)
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