Troubleshooting Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.
Symptoms
Picture Souhd
Check
- ANTENNA LOCATION AND/OR CONNECTION
SNOWY PICTURE
NOISY SOUND
MULTIPLE IMAGE
di
NORMAL SOUND
ANTENNA DIRECTION AND/OR LOCATION
ANTENNA LEAD-IN WIRE
INTERFERENCE
NOISY SOUND
ELECTRICAL APPLIANCES, LIGHTS, CARS AND TRUCKS
DIATHERMY AND OTHER MEDICAL EQUIPMENT
NORMAL PICTURE
NO SOUND
VOLUME CONTROL SETTING
MUTE CONTROL (IF APPLICABLE)
TV SPEAKER SWITCH (IF APPLICABLE) IN OFF OR EXT POSITION
TRY ANOTHER CHANNEL
NO VIDEO
d..
NOISY SOUND
TV/ANT-CABLE TUNING SYSTEM SET TO PROPER SETTING
ANTENNA INPUT MODE INCORRECT
NO PICTURE
CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET AND
POWER BUTTON IS ON
BRIGHTNESS & AUDIO CONTROLS SET PROPERLY
TRY ANOTHER CHANNEL
NO SOUND
NO COLOR
\
NORMAL SOUND
i]
COLOR CONTROL SETTINGS
TRY ANOTHER CHANNEL
BLUE PICTURE
- RECEIVER IN VIDEO MODE WITH NO SIGNAL
NO SOUND
I'.'.': P<S
1^'
NO VIDEO NOISY SOUND
- CHANNEL LOCKOUT FEATURE ACTIVATED
□
BLACK BOX IN
PICTURE
\
SOUND
CC (CLOSED CAPTION) IN TEXT MODE
PUT IN CAPTION OFF MODE TO ELIMINATE BLACK BOX
Panasonic Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Canada Inc.
5770 Ambler Drive
Mississauga, Ontario L4W 2T3
Canada
Panasonic Sales Company,
Division of Matsushita Electric
of Puerto Rico Inc. (“PSC”)
Ave. 65 de Infanteria, Km 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Tel. (787) 750-4300
FAX. (787) 76&-2910
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