
Problem Possible cause Solution
The shaver does not
work when I press the
on/off button.
The shaver it still attached to
the mains. For safety reasons,
the shaver can only be used
cordlessly.
Unplug the shaver and press the on/off
button to switch on the shaver.
The rechargeable battery is
empty.
Recharge the battery (see chapter
‘Charging’).
The travel lock is activated. Press the on/off button for 3 seconds to
deactivate the travel lock.
The shaver does not
shave as well as it used to.
The shaving heads are damaged
or worn.
Replace the shaving heads (see chapter
‘Replacement’).
Hairs or dirt obstruct the
shaving heads.
Clean the shaving heads(see chapter
‘Cleaning and maintenance’).
Clean the shaver thoroughly before you
continue shaving (see chapter ‘Cleaning
and maintenance’).
I replaced the shaving
heads, but the
replacement reminder is
still showing.
You have not reset the shaver. Reset the shaver by pressing the on/off
button for approx. 7 seconds (see
chapter ‘Replacement’).
A shaving head symbol
has suddenly appeared
on the display.
This symbol is a replacement
reminder.
Replace the shaving heads (see chapter
‘Replacement’).
An exclamation mark has
suddenly appeared on
the display while charging.
The shaver is overheated. Disconnect the shaver from the mains for
approx. 10 minutes.
An exclamation mark,
replacement reminder
and the cleaning reminder
have suddenly appeared
on the display.
The shaving heads are soiled or
damaged.
Replace (see chapter ‘Replacement’) or
clean the shaving heads (see chapter
‘Cleaning and maintenance’).
Water is leaking from the
bottom of the shaver.
During cleaning, water may
collect between the inner
body and the outer shell of the
shaver.
This is normal and not dangerous
because all electronics are enclosed in a
sealed power unit inside the shaver.
The SmartClean system
does not work when I
press the on/off button.
The SmartClean system is not
connected to the mains.
Put the small plug in SmartClean system
and put the adapter in the wall socket.
ENGLISH 23