Guarantee & service
If you need information or if you have a problem, please
visit the Philips website at www.philips.com or contact the
Philips Customer Care Centre in your country (you nd
its phone number in the worldwide guarantee leaet). If
there is no Customer Care Centre in your country, go to
your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal
Care BV.
Guarantee restrictions
The shaving heads (cutters and guards) are not covered
by the terms of the international guarantee because they
are subject to wear.
Frequently asked questions
Question Answer
Why doesn’t
the shaver
shave as well
as it used to?
You may not have cleaned the
appliance properly. Clean the shaving
heads thoroughly (see chapter
‘Cleaning and maintenance’).
Long hairs may be obstructing the
shaving heads. Clean the cutters and
guards properly with the brush
supplied (see chapter ‘Cleaning and
maintenance’).
The shaving heads may be damaged
or worn. Replace the shaving heads
(see chapter ‘Replacement’).
Why doesn’t
the shaver
switch on
when I press
the on/off
button?
The battery may be empty. Recharge
the battery (see chapter ‘Charging’).
The shaving
unit has come
off the shaver.
What should I
do?
Simply reattach the shaving unit by
pressing it onto the shaver (see
chapter ‘Replacement’, item 5).
