Guarantee restrictions
The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance. If
you are unable to solve the problem with the
information below, contact the Customer Care
Centre in your country.
Problem Possible cause Solution
Reduced
shaving
performance.
The shaving heads
are dirty. You have
not cleaned the
shaver well enough
or you have not
cleaned it for a
long time.
Clean the shaver thoroughly
before you continue shaving.
See chapter ‘Cleaning and
maintenance’.
Long hairs obstruct
the shaving heads.
Clean the cutters and guards
with the cleaning brush
supplied. See chapter ‘Cleaning
and maintenance’, section
‘Every two months: shaving
heads’.
The shaving heads
are damaged or
worn.
Replace the shaving heads
every 2 years for optimal
shaving results. See chapter
‘Replacement’.
ENGLISH 13
