The control panel displays a Ready message with no attempt to send the fax ......... 206
The control panel displays the message "Storing page 1" and does not progress
beyond that message ................................................................................................... 207
Faxes can be received, but not sent ............................................................................. 207
Product is password protected .................................................................................... 207
Unable to use fax functions from the control panel .................................................... 208
Unable to use speed dials ............................................................................................. 208
Unable to use group dials ............................................................................................. 208
Receive a recorded error message from the phone company when trying to send
a fax .............................................................................................................................. 208
Unable to send a fax when a phone is connected to the product ................................ 209
Solve problems receiving faxes ...................................................................................................... 209
The fax does not respond ............................................................................................. 209
The fax has a dedicated phone line ........................................................... 209
An answering machine is connected to the product ................................. 210
The Answer Mode setting is set to the Manual setting ............................. 210
Voice mail is available on the fax line ........................................................ 210
The product is connected to a DSL phone service ..................................... 211
The product uses a fax over IP or VoIP phone service ............................... 211
An error message displays on the control panel ......................................................... 211
The No fax detected. message displays .................................................... 211
The Communication error message appears ............................................ 212
The Fax storage is full message appears .................................................. 213
The Fax is busy message appears ............................................................. 213
A fax is received but does not print .............................................................................. 213
The Private Receive feature is on .............................................................. 213
Sender receives a busy signal ...................................................................................... 213
A handset is connected to the product ...................................................... 213
A phone line splitter is being used ............................................................. 214
No dial tone ................................................................................................................... 2 1 4
Cannot send or receive a fax on a PBX line .................................................................. 214
Solve general fax problems ............................................................................................................ 214
Faxes are sending slowly ............................................................................................. 214
Fax quality is poor ........................................................................................................ 215
Fax cuts off or prints on two pages .............................................................................. 215
Solve USB connection problems ....................................................................................................................... 217
Solve wired network problems ......................................................................................................................... 218
Poor physical connection ................................................................................................................ 218
The computer is using the incorrect IP address for the product ................................................... 218
The computer is unable to communicate with the product ........................................................... 218
The product is using incorrect link and duplex settings for the network ...................................... 219
ENWW xi
