Problem solving
This section provides information about the following issues:
●
Coexistence/conflict issues
●
Communication issues
Coexistence/conflict issues
Issue Cause Solution
Uninstallation of the HP Color
LaserJet 1600 printer might cause other
devices that use Zenographic software to
stop working.
These devices share Zenographic files
with the HP Color LaserJet 1600 printer.
You might need to reinstall the software
for the other Zenographic devices after
you have uninstalled the HP Color
LaserJet 1600 printer.
The following devices are known to have
this conflict:
●
QMS MagiColor Laser 2200 (no
suffix)
●
QMS MagiColor Laser 6100 (no
suffix)
●
QMS PagePro 4100W
●
Minolta PageWorks 18L
●
HP LaserJet 1010, 1012, and 1015
series printers
Communication issues
Issue Cause Solution
The computer does not print or
communicate with the printer.
The printer might not have power. Make sure that the printer is turned on
and connected to the computer.
The printer bidirectional capabilities
might not be engaged.
Open the HP Color LaserJet 1600
printer driver by clicking Start,
selecting Settings (in Microsoft
Windows XP or Microsoft Windows
Server 2003, click Printers and Faxes),
and then clicking Printers. Right-click
the HP Color LaserJet 1600 printer
icon, and then click Properties. Click the
Details tab, and then click Spool
Settings. make sure that the check box
for Enable bidirectional support for
this printer is selected.
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Engineering Detail
