11-11
Troubleshooting
CHECK DOCUMENT A document jam may have
occurred in the ADF.
Remove the jammed
document.
CLOSE COVER
PRINTER COVER
The printer cover is not
closed completely.
Check the printer cover, and
make sure that it is
completely closed.
LIFT PANEL TO OPEN
OPEN PRINTER COVER
Appears alternately with
other messages.
Varies by the message that
appears. For details, see the
explanation for the message
(i.e., <OUT OF TONER/
CHANGE TONER>).
LOAD CORRECT PAPER The size of the paper in the
paper feeding tray or multi-
purpose tray is different from
that of the paper specified in
<CASSETTE> or <MP
SETTINGS> menu.
– Load the correct paper
size or change the paper
size in <CASSETTE> or
<MP TRAY> of the
<PAPER SETTINGS>
menu. For more informa-
tion, see “Setting Paper
Size and Type,” on p. 3-7.
– If you are trying to print a
report or list, set the paper
size to <LTR>, <LGL>,
<A4>, <OFICIO>, <BRA-
ZIL-OFICIO>, <MEXICO-
OFICIO>, <FOLIO>,
<GOVERNMENT-LET-
TER>, <GOVERNMENT-
LEGAL> or
<FOOLSCAP> and then
load paper of the same
size.
Then press [OK] to continue
printing.
Message Description Action
