Fault code and malfunction Possible cause and solution
• the drain pump operates contin-
uously
• all indicators lights on the con-
trol panel go off
The anti-flood device operates
• Close the water tap and contact your local Service Force
Centre.
The programme does not start • The appliance door is not closed.
Close the door.
• Mains plug is not connected in.
Put in the mains.
• The fuse has blown out in the household fuse box.
Replace the fuse.
• Delay start is set.
Cancel the delay start to start the programme immedi-
ately.
After the check, switch on the appliance. The programme continues from the point of
interruption. If the malfunction shows again, contact your Service Force Centre.
These data are necessary to help you quickly and correctly:
• Model (Mod.)
• Product number (PNC)
• Serial number (S.N.)
For these data, refer to the rating plate.
Write the necessary data here:
Model description : ..........
Product number : ..........
Serial number : ..........
The cleaning results are not satisfactory
The dishes are not clean • The selected washing programme is not applicable for the type
of load and soil.
• The basket is loaded incorrectly so that water cannot reach all
surfaces.
• Spray arm does not turn freely because of incorrect arrangement
of the load.
• The filters are dirty or not correctly installed.
• The quantity of detergent is too little or missing.
Limescales particles on the
dishes
• The salt container is empty.
• The water softener is adjusted on a wrong level.
• The salt container cap is not closed correctly.
The dishes are wet and dull • No rinse aid has been used.
• The rinse aid dispenser is empty.
There are streaks, milky spots
or a bluish coating on glasses
and dishes
• Decrease the rinse aid dosage.
What to do if…
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