vi March 2001
Station Day Class of Service (COS) ......................................................... 4-21
Station Night Class of Service (COS) ...................................................... 4-23
Speakerphone / Headset ........................................................................... 4-24
Pickup Group(s) ............................................................................................. 4-24
Paging Zone(s) .............................................................................................. 4-25
Line Group Access - Station ...................................................................... 4-26
LCR Class of Service (COS) ......................................................................... 4-26
Off-Hook Preference .................................................................................... 4-27
Flexible Button .............................................................................................. 4-28
Keyset Mode ................................................................................................... 4-33
Voice Mail ID Translation ........................................................................... 4-33
Display Flexible Buttons ............................................................................. 4-34
Cordless KTU Feature Button ................................................................... 4-36
Page C Introduction ............................................................................................ 4-36
Preset Call Forward ...................................................................................... 4-38
Speed Dial Access ......................................................................................... 4-40
Flexible Numbering Assignment ............................................................ 4-40
5 ICLID (Caller ID) Route Programming
Introduction ........................................................................................................... 5-3
Calling Number / Name Display .............................................................. 5-3
Incoming Number/Name for SMDR Records ..................................... 5-4
ICLID Features ....................................................................................................... 5-5
Enable / Disable ............................................................................................ 5-5
Name in Display ............................................................................................ 5-6
Baud Rate Display ......................................................................................... 5-6
Port Assignment ........................................................................................... 5-7
6 Automatic Call Distribution (ACD)
ACD Group Programming ................................................................................ 6-3
ACD Group Name ......................................................................................... 6-4
Alternate ACD Group Assignment ......................................................... 6-5
ACD Overflow Station Assignment ........................................................ 6-5
ACD Supervisor ............................................................................................. 6-6
ACD CIQ Threshold ...................................................................................... 6-7
ACD Auto Wrap-Up Timer ......................................................................... 6-7
