12-34 Data base Prin ting
Print ACD / UCD Group Parameters
Programming Ste ps
1. Press the ACD* or UCD GROUPS flexible button (FLASH 85,
Button #12). The f ollowin g message dis plays:
2. To print data for the ACD* or UCD Group Parameters, press the HOLD
button. The following message displays:
When the system finishes sending the requested information to the
printer, a confirmation tone is heard. * The ACD feature is available
with optional software.
Description
The Print ACD/UCD Group command dumps the entire database as a
permanent record which can serve as a hardcopy of the database. The
system baud rate must match that of the printer or receiving device. This
represents the ACD or UCD Group Parameters database printout.
Figure 12-12: ACD Group Parameters Printout
PRINT ACD GROUP
PRESS HOLD
PRINTING ACD GROUP
ACD IQ Thrshold Wrapup Time Overflow Timer Call Factor
------------------------------------------------------------------------------------------
550 0 4 60 0
551 0 4 60 0
552 0 4 60 0
553 0 4 60 0
554 0 4 60 0
555 0 4 60 0
556 0 4 60 0
557 0 4 60 0
558 0 4 60 0
559 0 4 60 0
560 0 4 60 0
561 0 4 60 0
562 0 4 60 0
563 0 4 60 0
564 0 4 60 0
565 0 4 60 0
ACD Timers
-----------------
RING MIT OVER WRAP NAT NAR FRT
60 60 60 4 0 300 5
Announcement Table
---------------------------------
Tab le Type Index Time
1#######
2#######
3#######
4#######
5#######
6#######
7#######
8#######
ACD SMDR Reporting
--------------------------------
CO ICM EVT I/O BAUD
N N N 1 9600
