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Quick Tips (continued)
Facilitating your ability to browse the internet
First, verify that your CLEAR Spot is receiving a signal.
The CLEAR Spot displays the network type and signal strength.
Use the CLEAR Spot Home Page (Home Page > Connected) to make sure your “Connection
Preferences” are set correctly. You can choose:
o 4G Only: Not recommended – connection can be established only to 4G.
o 4G Preferred: This is the recommend setting – the CLEAR Spot automatically will search
first for the CLEAR 4G signal. If a CLEAR 4G signal is not available, the CLEAR Spot will
search for an available 3G signal.
o 3G Only: Not recommended – connection can be established only to 3G.
o Connect Automatically: To connect automatically to the network when the CLEAR Spot is
turned on, or upon loss of network connection, select Connect Automatically.
Resetting your Administrator Password
If you changed your Administrator Password, and have forgotten it, it’s easy to reset to the default
factory settings:
Remove the back panel (battery cover) of the CLEAR Spot.
Locate the small hole (approximately 1 mm in diameter) below and to the right of the battery
compartment.
Insert a sturdy thin object (for example, a paper clip) and hold for 5 seconds.
Follow the instructions on the LCD screen.
Note: When you reset the CLEAR Spot to the default settings, this also resets the wi-fi network
name (SSID) and password, as well as other settings.
Important Message from CLEAR
If your browser is stuck on a message from CLEAR, follow the on-screen instructions to view the
message and provide any requested information.
If your account is past due, click the option to make a payment. You also can make a payment
through our automated payment system by calling 888-888-3113 and selecting option 2.
