11 Backup and recovery .................................................................................................................................... 72
Backing up your information ............................................................................................................... 72
Performing a system recovery ............................................................................................................ 72
Using the Windows recovery tools ..................................................................................... 72
Using f11 recovery tools .................................................................................................... 73
Using Windows operating system media (purchased separately) ..................................... 73
Using Windows Refresh or Windows Reset ...................................................................... 74
Using HP Software Setup .................................................................................................. 74
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 75
Using Computer Setup ....................................................................................................................... 75
Starting Computer Setup ................................................................................................... 75
Navigating and selecting in Computer Setup ..................................................................... 75
Restoring factory settings in Computer Setup ................................................................... 76
Updating the BIOS ............................................................................................................. 76
Determining the BIOS version ........................................................................... 76
Downloading a BIOS update ............................................................................. 77
Using MultiBoot .................................................................................................................................. 78
About the boot device order ............................................................................................... 78
Choosing MultiBoot preferences ........................................................................................ 78
Setting a new boot order in Computer Setup .................................................... 78
Dynamically choosing a boot device using the f9 prompt ................................. 79
Setting a MultiBoot Express prompt .................................................................. 79
Entering MultiBoot Express preferences ........................................................... 79
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 80
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 80
13 Support ......................................................................................................................................................... 82
Contacting support ............................................................................................................................. 82
Labels ................................................................................................................................................. 82
14 Specifications ................................................................................................................................................ 84
Input power ......................................................................................................................................... 84
Operating environment ....................................................................................................................... 84
Appendix A Traveling with the computer ........................................................................................................... 85
Appendix B Troubleshooting .............................................................................................................................. 86
Troubleshooting resources ................................................................................................................. 86
Resolving issues ................................................................................................................................ 86
ix
