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10. Troubleshooting
Diagnose and solve problems
This chapter provides information to help you diagnose and solve problems you might have with
your wireless modem router. If you do not find the solution here, check the NETGEAR support
site at http://support.netgear.com for product and contact information.
This chapter contains the following sections:
• Quick Tips
• Troubleshoot with the LEDs
• Cannot Log In to the Router
• Cannot Access the Internet
• Changes Not Saved
• Incorrect Date or Time
• Wireless Connectivity
• Restore the Factory Settings and Password
• Troubleshoot Your Network Using the Ping Utility
