support for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The
appliance
does not
work, even
though it is
connected to
the mains.
This appliance is not
designed to be used
directly from the mains.
Remove the adapter
from the wall socket and
the small plug from the
appliance. You can now
switch on the appliance
again.
The
appliance
does not
shave as well
as it used to.
The shaving heads are
damaged or worn.
Replace the shaving heads.
See chapter ‘Replacement’.
The shaving heads are
dirty.
Clean the cutters and
guards with the cleaning
brush supplied. See chapter
‘Cleaning and maintenance’.
Long hairs obstruct the
shaving heads.
Clean the cutters and
guards with the cleaning
brush supplied. See chapter
‘Cleaning and maintenance’.
Shaving foam or shaving
gel has accumulated in
the shaving heads.
Rinse the shaving heads
thoroughly with a sufcient
amount of water.
The
appliance
does not
work when
I press the
on/off button.
The rechargeable
battery is empty.
Recharge the battery. See
chapter ‘Charging’.
ENGLISH
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