Problem Possible cause Solution
The cleaning
cartridge needs
replacement.
Replace the cleaning
cartridge (see
chapter ‘Cleaning and
maintenance’).
The cleaning
cartridge is empty.
The replacement
symbol ashes to
indicate you have to
replace the cleaning
cartridge.
Place a new cleaning
cartridge in the
SmartClean system (see
chapter ‘Cleaning and
maintenance’).
You have used
another cleaning
uid than the
original Philips
cleaning cartridge.
Only use the
Philips cleaning cartridge.
The drain of the
cleaning cartridge
might be blocked.
Push the hairs down the
drain with a toothpick.
S9712/33,
S9711/33,
S9522/26,
S9521/26,
S9152/26,
S9151/26 only:
The shaver is
not fully charged
after I charge it in
the SmartClean
system.
You have not placed
the shaver in the
SmartClean system
properly.
Press down the top cap
(‘click’) to ensure a proper
connection between the
shaver and the SmartClean
system.
ENGLISH
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