Solve image-quality problems .................................................................................................. 96
Image defect examples ............................................................................................ 96
Light print or faded ................................................................................... 96
Toner specks ............................................................................................ 96
Dropouts ................................................................................................. 97
Vertical lines ............................................................................................ 97
Gray background ..................................................................................... 97
Toner smear ............................................................................................ 98
Loose toner .............................................................................................. 98
Vertical repetitive defects .......................................................................... 98
Misformed characters ............................................................................... 99
Page skew ............................................................................................... 99
Curl or wave ........................................................................................... 99
Wrinkles or creases ................................................................................ 100
Toner scatter outline ............................................................................... 100
Moisture ................................................................................................ 101
Optimize and improve image quality ....................................................................... 102
Change print density .............................................................................. 102
Solve performance problems ................................................................................................. 103
Solve connectivity problems ................................................................................................... 104
Solve direct-connect problems ................................................................................. 104
Solve network problems ......................................................................................... 104
Solve product software problems ........................................................................................... 106
Solve common Windows problems ......................................................................... 106
Solve common Macintosh problems ......................................................................... 107
Appendix A Supplies and accessories .............................................................................. 111
Order parts, accessories, and supplies ................................................................................... 112
Part numbers ....................................................................................................................... 112
Paper-handling accessories .................................................................................... 112
Print cartridges ...................................................................................................... 112
Cables and interfaces ............................................................................................ 112
Appendix B Service and support ...................................................................................... 113
Hewlett-Packard limited warranty statement ............................................................................. 114
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement .................. 115
End User License Agreement .................................................................................................. 116
Customer self-repair warranty service ..................................................................................... 118
Customer support ................................................................................................................. 118
Repack the product .............................................................................................................. 119
ENWW ix
