B-2 SPARC Enterprise M3000 Server Installation Guide • January 2009
may need to log into the system with the domainadm privilege for the
administration of a specific domain, the platadm privilege for management of the
entire system, or the fieldeng privilege for the maintenance work. If our engineer
asks you to supply this permission, please take appropriate action to ensure that the
engineer can perform the required work.
The method of troubleshooting a problem that occurs on the system varies
depending on the problem and the system operating status. The following sections
explain troubleshooting by type of method.
B.2 Emergency Power Off
This section explains how to power off in an emergency.
Caution – In an emergency (such as smoke or flames coming from the server),
immediately stop using the server and turn off the power supply. Regardless of the
type of business, give top priority to fire prevention measures.
1. Press the power switch for more than 4 seconds to turn off the power to the
server.
TABLE B-2 Types of Troubleshooting Methods
Troubleshooting method Description
Check LEDs The LEDs on the operator panel indicate any system or hardware error
detected during initial diagnosis or system operation. Additional LEDs are
provided on FRUs, such as a motherboard unit, PSU, and fan unit, so that
you can locate faulty components and identify error states.
For details on LED types and their error indications, refer to the SPARC
Enterprise M3000 Server Service Manual.
Check log files You can check the system log file (/var/adm/messages) for messages on
errors detected by the OS and on any panic that occurred.
For details, refer to the SPARC Enterprise M3000 Server Service Manual.
Check using the XSCF Shell You can use the XSCF Shell to find details of an error state, the device
status history, and other status information.
For details, refer to Section B.3, “Using Status Commands” on page B-3,or
the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF
User ’s Guide.
