A FILENAME CANNOT
CONTAIN ANY OF THE
FOLLOWING
CHARACTERS: \ / : * ? "
< > | -
Do not use these
characters in filenames.
GATE A20 FAILURE A memory module may
be loose. Reinstall the
memory modules and, if
necessary, replace them.
GENERAL FAILURE The operating system is
unable to carry out the
command. The message
is usually followed by
specific information-for
example, Printer out of
paper. Take the
appropriate action.
HARD-DISK DRIVE
CONFIGURATION ERROR
The computer cannot
identify the drive type.
Shut down the
computer, remove the
hard drive, and boot the
computer from a CD.
Then, shut down the
computer, reinstall the
hard drive, and restart
the computer. Run the
Hard Disk Drive tests in
the Dell Diagnostics.
HARD-DISK DRIVE
CONTROLLER FAILURE 0
The hard drive does not
respond to commands
from the computer. Shut
down the computer,
remove the hard drive,
and boot the computer
from a CD. Then, shut
down the computer,
reinstall the hard drive,
and restart the
computer. If the
problem persists, try
another drive. Run the
Hard Disk Drive tests in
the Dell Diagnostics.
HARD-DISK DRIVE
FAILURE
The hard drive does not
respond to commands
from the computer. Shut
down the computer,
remove the hard drive,
and boot the computer
from a CD. Then, shut
down the computer,
reinstall the hard drive,
and restart the
computer. If the
problem persists, try
another drive. Run the
Hard Disk Drive tests in
the Dell Diagnostics.
HARD-DISK DRIVE
READ FAILURE
The hard drive may be
defective. Shut down the
computer, remove the
hard drive, and boot the
