52 Reinstalling Software
6
Scroll down the list of devices and check for an exclamation point (a circle
with a [
!]
) next to the device name.
If an exclamation point appears next to the device name, you may need to
reinstall the driver or install a new driver (see "Reinstalling Drivers and
Utilities" on page 52).
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and
Utilities media provide approved drivers for your Dell computer. If you install drivers
obtained from other sources, your computer may not function properly.
Returning to a Previous Device Driver Version
If a problem occurs on your computer after you install or update a driver, use
Windows Device Driver Rollback to replace the driver with the previously
installed version.
Windows Vista:
1
Click the Windows Vista start button , and right-click
Computer
.
2
Click
Properties
, and click
Device Manager
.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue.
3
Right-click the device for which the new driver was installed, and click
Properties
.
4
Click the
Driver
tab.
5
Click
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, reinstall the driver
from the Drivers and Utilities media.
Windows XP:
1
Click
Start
→
Control Panel
.
2
Under
Pick a Category
, click
Performance and Maintenance
.
3
Click
System
.
4
In the
System Properties
window, click the
Hardware
tab.
5
Click
Device Manager
.
