4 Contents
5 Reinstalling Software . . . . . . . . . . . . . . 23
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Identifying Drivers
. . . . . . . . . . . . . . . . . 23
Reinstalling Drivers and Utilities
. . . . . . . . . . 24
Restoring Your Operating System
. . . . . . . . . . . . 26
Using Microsoft
Windows
System Restore
(Windows Vista hard drive operating
systems only)
. . . . . . . . . . . . . . . . . . . . 26
6 Finding Information . . . . . . . . . . . . . . . . 29
7 Getting Help
. . . . . . . . . . . . . . . . . . . . . . 31
Obtaining Assistance . . . . . . . . . . . . . . . . . . 31
Technical Support and Customer Service
. . . . . 32
DellConnect™
. . . . . . . . . . . . . . . . . . . . 32
Online Services
. . . . . . . . . . . . . . . . . . . 32
AutoTech Service
. . . . . . . . . . . . . . . . . . 33
Automated Order-Status Service
. . . . . . . . . . 33
Problems With Your Order
. . . . . . . . . . . . . . . . 33
Product Information
. . . . . . . . . . . . . . . . . . . 34
Returning Items for Warranty Repair or Credit
. . . . . 34
Before You Call
. . . . . . . . . . . . . . . . . . . . . . 35
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . 37
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
