Troubleshooting Tips 17
Troubleshooting Tips
CAUTION: Always unplug your computer from the electrical outlet before
opening the cover.
NOTE: For detailed troubleshooting information, including responding to system
messages, see your Service Manual at support.dell.com.
Using the Hardware Troubleshooter
1
Click
Start
(Microsoft
®
Windows
®
XP embedded) or the Windows Vista
®
Start button
,
and click
Help and Support.
2
Ty p e
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the search results, select the option that best describes your problem
and follow the remaining troubleshooting steps.
Tips
• If a device does not work, ensure that the device is properly connected.
• Check the diagnostics lights on the front of the computer or listen for
beep codes that may indicate a problem. See your
Service Manual
for more
information.
• If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
• If an error message appears on the screen, write down the exact message.
This message may help support personnel to diagnose and fix the
problem(s).
• If an error message occurs in a program, see the program documentation.
Power Problems
CAUTION: Before working inside your computer, read the safety information that
shipped with your computer. For additional safety best practices information, see
www.dell.com/regulatory_compliance.
