Before running the Dell Diagnostics, enter the BIOS Setup Utility to review your computer's configuration information, and ensure that the device you want to
test is displayed in the BIOS Setup Utility and is active.
1. Ensure that the computer is connected to an electrical outlet that is known to be working properly.
2. Turn on (or restart) your computer.
3. When the DELL logo appears, press <F12> immediately.
4. Use the up- and down-arrow keys to select PSA+ from the boot menu and then press <Enter>.
The computer runs the PSA (Pre-boot System Assessment), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc.
l Answer any questions that appear. If prompted, opt to run all memory tests.
l If failures are detected, write down the error code(s) and see Contacting Dell.
l If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition.
Press any key to continue."
5. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
6. Press <Tab> to select Test System and then press <Enter>.
7. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics
Main Menu).
8. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
9. Close the main menu window to exit the Dell Diagnostics and restart the computer.
Starting the Dell Diagnostics From the Drivers and Utilities Media
Before running the Dell Diagnostics, enter the BIOS Setup Utility (see Entering the BIOS Setup Utility) to review your computer's configuration information, and
ensure that the device you want to test is displayed in the BIOS Setup Utility and is active.
1. Connect an external optical drive to the computer.
2. Insert the Drivers and Utilities media into the optical drive.
3. Restart your computer.
4. When the DELL logo appears, press <F12> immediately.
5. When the boot device list appears, use the up- or down- arrow keys to highlight CD/DVD/CD-RW Drive then press <Enter>.