
Solving Problems 37
RESTART THE COMPUTER
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Ty p e u, press the keyboard arrow keys to highlight Shut down or Tur n Off, and
then press <Enter>.
3 After the computer turns off, press the power button to restart the computer.
IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE
COMPUTER, RECONNECT THE MOUSE CABLE
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Ty p e u, press the keyboard arrow keys to highlight Shut down or Tur n Off, and
then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the Start
Here setup diagram for your computer.
4 Start the computer.
IF YOU CONNECTED THE MOUSE AFTER TURNING ON THE COMPUTER,
REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE
CABLE — If the mouse is connected after the power is turned on, the mouse
appears to be nonfunctional. To make the mouse function properly:
1 While your computer is on, remove the power cable from the back of the
computer.
2 Connect the mouse to the computer.
3 Reconnect the power cable.
4 Turn on your computer.
Pressing the power button does not clear the computer’s settings and does not
restore mouse functionality.
CHECK THE MOUSE CABLE
• Check the cable connector for bent or broken pins and for damaged or frayed
cables. Straighten bent pins.
• Ensure that the cable is firmly connected to the computer.
TEST THE MOUSE — Connect a mouse that works properly to the computer,
and try using the mouse. If the new mouse works, the original mouse was faulty.