Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
• Check that your TV is working if you have cable TV and you have a clear TV picture.
If you are not receiving your regular TV channels, your data service will not function.
• Check the coaxial cable at the modem and wall outlet, and hand-tighten if necessary.
• Check the IP address (follow the steps on verifying your IP Address); call your
service provider if you need an IP address.
• Check the USB or Ethernet cable at the modem and your computer.
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The Problem
Cannot receive or send data
Possible Solution
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