66
Technical Support
If a problem arises with your system, you should first turn to your
dealer for direct support. Your system has most likely been config-
ured or designed by them and they should have the best idea of
what hardware and software your system contains. Hence, they
should be of the most assistance for you. Furthermore, if you pur-
chased your system from a dealer near you, take the system to
them directly to have it serviced instead of attempting to do so
yourself (which can have expensive consequences).
If these options are not available for you then Tyan Computer Cor-
poration can help.Besides designing innovative and quality prod-
ucts for over a decade, Tyan has continuously offered customers
service beyond their expectations. Tyan's website
(www.tyan.com) provides easy-to-access resources such as in-
depth Linux Online Support sections with downloadable Linux
drivers and comprehensive compatibility reports for chassis,
memory and much more. With all these convenient resources just
a few keystrokes away, users can easily find the latest software
and operating system components to keep their systems running
as powerful and productive as possible. Tyan also ranks high for
its commitment to fast and friendly customer support through
email. By offering plenty of options for users, Tyan serves multiple
market segments with the industry's most competitive services to
support them.
"Tyan's tech support is some of the most impressive we've seen,
with great response time and exceptional organization in general"
- Anandtech.com
Please feel free to contact us directly for this service at techsup-
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN website for FAQ’s, bulletins, driver updates,
and other information: http://www.tyan.com
