Mitel Brand's Products

Table of Contents

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SPECIFICATIONS ...................................................................................................13

Environment for 3300 ICP Components and Peripherals .................................................13

Environment for DSU and Peripheral Units ......................................................................14

Dimensions and Weights..................................................................................................14

Tone Plans.......................................................................................................................15

APPLICATIONS.......................................................................................................16

Applications Interfaces.....................................................................................................16

Automatic Call Distribution ...............................................................................................16

Integrated Wireless ..........................................................................................................16

Voice Mail ........................................................................................................................17

Capacities...................................................................................................................................... 17

MANAGEMENT APPLICATIONS............................................................................18

OPS Manager ..................................................................................................................18

Mitel Networks 6200 Cost Management Solution.............................................................18

Mitel Networks 6300 Call Recording Solutions.................................................................19

MITEL NETWORKS 5700 VOICE FIRST APPLICATION .......................................21

Mitel Networks 5700 Voice First Application Billing & Reporting.......................................21

Mitel Networks 5720 Voice First Application Conference Bridge ......................................21

Mitel Networks 5750 Desktop Video Appliance ................................................................22

Mitel Networks 5760 Video Conference Appliance...........................................................22

MITEL NETWORKS 6100 CONTACT CENTER SOLUTIONS................................23

Mitel Networks 6110 Contact Center Management ..........................................................23

Mitel Networks 6115 Interactive Contact Center...............................................................24

Mitel Networks 6150 Multimedia Contact Center..............................................................24

Mitel Networks 6160 Intelligent Queue.............................................................................24

Mitel Networks 6200 Cost Management in a Contact Center ...........................................24

Mitel Networks 6300 Call Recording in a Contact Center .................................................25

MITEL NETWORKS 6500 SPEECH-ENABLED APPLICATIONS ..........................26

Mitel Networks 6500 Speech-Enabled Attendant .............................................................26

Mitel Networks 6500 Speech-Enabled Unified Messaging................................................27

Mitel Networks 6500 Speech-Enabled Applications Options ............................................27

Enterprise Voice Portal ................................................................................................................. 27

Mobility .......................................................................................................................................... 27

Calendar & Task Management ..................................................................................................... 28