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Hardware Error: 401
The All-In-One scanner is stalled.
1 Press Power to turn your All-In-One off.
2 Unplug your All-In-One.
3 Make sure the scanner is unlocked.
4 Plug in your All-In-One.
5 Press Power to turn your All-In-One on.
Cartridge Error: 50C
Your print cartridge has a short.
1 Press Power to turn your All-In-One off.
2 Unplug your All-In-One.
3 Plug in your All-In-One.
4 Turn your All-In-One on.
5 Uninstall and reinstall the cartridges.
Note: If this does not resolve the problem, see “More
troubleshooting options” or replace your cartridges.
Hardware Error: 502
The All-In-One is stalled.
1 Press Power to turn your All-In-One off.
2 Unplug your All-In-One.
3 Check for paper jams.
4 Plug in your All-In-One.
5 Press Power to turn your All-In-One on.
