eXcellerate
™
eXcellerate* for the DocuColor 2000 Series/
DocuColor 6060 is advanced maintenance training and
tools that help you maximize uptime, improve image quality,
and simply get the most out of your DocuColor Digital Color Press.
In this two day, hands-on training session, operators work with
Xerox instructors to learn selected xerographic and fuser module
tasks and basic image quality troubleshooting. Together, they will
develop maintenance strategies that will meet your needs and
improve machine productivity.
eXcellerate for the DocuColor 2000 Series/DocuColor 6060
enables participants to:
• Enhance equipment knowledge and perform 55% of high
frequency service functions
• Exercise greater self reliance and flexibility to identify and
resolve image quality defects
• Schedule maintenance tasks around production
• Reduce unscheduled equipment downtime
• Improve turnaround time
• Increase productivity
Skillful application of the techniques taught in the
course will increase system uptime and
deliver consistently high image quality.
*Expected availability 2003
Hotline Support
No matter what time an issue arises, Xerox support personnel are
ready to lend a hand. The analysts that support you are tenured
professionals with years of experience in every discipline of digital
color printing. You can feel confident that whatever time you call
and however high your problem escalates, you’ll have a qualified
professional working with you.
With Xerox’s around-the-clock assistance, we’ll make certain that
you are able to fulfill any demands of your customers.
At Xerox, we work with you to grow volumes to keep your Xerox digital equipment generating profits. But there is more to keeping
your equipment at its peak profitability than the jobs to keep it busy. We provide training, support, and service to help you get the
most of your investment in personnel, digital color equipment, and your relationship with Xerox.
Analyst Support
Service
What separates the support that you receive when you work with
Xerox from what you get with other vendors?
It is the caliber of the people that are behind you with answers and
advice. Your local Xerox Production Color Analysts have worked
with every variety of customer, equipment, and application and
have conquered every imaginable production-related issue…
color management, file and font compatibility, and many more.
Their collective wisdom is an invaluable tool in getting the most
from your digital business.
Xerox Service Technicians are an integral part of our comprehensive
profit-building solution.
As part of the Xerox family, they are extensively trained by our engineers
and remain closely aligned with engineering and manufacturing as
they are working to solve issues in the field. They are part of an
integrated effort, an integrated team and an integrated solution that
will help keep you running and profitable.
XEROX DOCUCOLOR 2045/2060
XEROX DOCUCOLOR 6060
Xerox DocuColor
®
Business
Development Tools
©2002 Xerox Corporation. XEROX
®
, The Document Company
®
, DocuColor
®
, DocuCard
®
, eXcellerate™, and the digital X are trademarks of/or licensed to XEROX CORPORATION.
All non-Xerox brands and product names are trademarks or registered trademarks of their respective companies. Product appearance, build status and/or specifications are subject
to change without notice. 06/02. 610P713430
