Problem and alarm code Possible cause and solution
The programme does not start. • Make sure that the appliance door is closed.
• Press Start.
• If the delay start is set, cancel the setting or wait
for the end of the countdown.
• The appliance has started the procedure to re‐
charge the resin inside the water softener. The
duration of the procedure is approximately 5 mi‐
nutes.
The appliance does not fill with water.
• The end indicator flashes 1 time in‐
termittently.
• The Start indicator flashes continu‐
ously.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply
is not too low. For this information, contact your
local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not
clogged.
• Make sure that the inlet hose has no kinks or
bends.
The appliance does not drain the wa‐
ter.
• The end indicator flashes 2 times
intermittently.
• The Start indicator flashes continu‐
ously.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or
bends.
The anti-flood device is on.
• The end indicator flashes 3 times
intermittently.
• The Start indicator flashes continu‐
ously.
• Close the water tap and contact an Authorised
Service Centre.
The appliance stops and starts more
times during operation.
• It is normal. It provides optimal cleaning results
and energy savings.
The program lasts too long. • If the delayed start option is set, cancel the de‐
lay setting or wait for the end of the countdown.
Small leak from the appliance door. • The appliance is not levelled. Loosen or tighten
the adjustable feet (if applicable).
• The appliance door is not centred on the tub.
Adjust the rear foot (if applicable).
The appliance door is difficult to close. • The appliance is not levelled. Loosen or tighten
the adjustable feet (if applicable).
• Parts of the tableware are protruding from the
baskets.
Rattling/knocking sounds from inside
the appliance.
• The tableware is not properly arranged in the
baskets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
Progress 53
