Enterprise HD PoE IP Phone
VIP-2020PT
Table of Contents
1 INTRODUCTION.............................................................................................................................. 7
1.1 FEATURES.................................................................................................................................. 10
1.2 APPLICATION............................................................................................................................. 13
1.3 PRODUCT SPECIFICATIONS......................................................................................................... 14
1.4 PHYSICAL SPECIFICATIONS AND PACKAGING.............................................................................. 18
1.5 KEYPAD .................................................................................................................................... 20
1.6 ICON INTRODUCTION ................................................................................................................. 23
1.7 LED INTRODUCTION ................................................................................................................. 23
2 INITIAL CONNECTION AND LOGIN ......................................................................................... 25
3 BASIC FUNCTIONS...................................................................................................................... 27
3.1 MAKING A CALL........................................................................................................................ 27
3.1.1 Call Device ..................................................................................................................... 27
3.1.2 Call Methods .................................................................................................................. 27
3.2 ANSWERING A CALL .................................................................................................................. 27
3.3 DND ......................................................................................................................................... 28
3.4 CALL FORWARD........................................................................................................................ 28
3.5 CALL HOLD............................................................................................................................... 28
3.6 CALL WAITING.......................................................................................................................... 29
3.7 MUTE ........................................................................................................................................ 29
3.8 CALL TRANSFER ........................................................................................................................29
3.9 3-WAY CONFERENCE CALL ........................................................................................................ 30
3.10 MULTIPLE-WAY CALL................................................................................................................. 30
4 ADVANCED FUNCTIONS ...........................................................................................................31
4.1 CALL PICKUP ............................................................................................................................. 31
4.2 JOINT CALL................................................................................................................................ 31
4.3 REDIAL / UN-REDIAL................................................................................................................. 31
4.4 CLICK TO DIAL .......................................................................................................................... 32
4.5 CALL BACK ............................................................................................................................... 32
4.6 AUTO ANSWER .......................................................................................................................... 32
4.7 HOTLINE.................................................................................................................................... 32
4.8 APPLICATIONS........................................................................................................................... 32
4.8.1 SMS................................................................................................................................. 32
4.8.2 Memo .............................................................................................................................. 33
4.8.3 Ping.................................................................................................................................. 33
4.8.4 Voice Mail ....................................................................................................................... 33
4.9 PROGRAMMABLE KEY CONFIGURATION ................................................................................... 34
5 OTHER FUNCTIONS.................................................................................................................... 38
5.1 AUTO HANDDOWN .................................................................................................................... 38
