Industrial PoE Plus Outdoor IR IP Camera
ICA-2250VT
92
Appendix G:
Troubleshooting & Frequently Asked Questions
Features
The video and audio codec is
adopted in the device.
The device utilizes H.264, MPEG-4 and M-JPEG triple compression
to providing high quality images. Where H.264 and MPEG-4 are
standards for video compression, M-JPEG is a standard for image
compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726 for
RTSP streaming.
The maximum number of user
accesses the device
simultaneously.
The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this device from clients.
The maximum data throughput of the device is around
100~200Mbps for UDP mode and 50Mbps for HTTP mode.
Therefore, the actual number of connected clients is varying by
streaming mode, settings of resolution, codec type, frame rate and
bandwidth. Obviously, the performance of the each connected client
will slow down when many users are logged on.
Cannot work in cold place when
camera is installed outdoors
Please confirm whether 802.3at PoE switch is in use or not.
ICA-2250VT needs enough power to enable heater.
Install this device
Status LED does not light up.
Check and confirm that the DC power adaptor, included in
packaged, is used. Secure the power connector and power it on
again.
The network cabling is required for
the device.
The device uses Category 5 UTP cable allowing 10 and/or 100
Base-TX networking.
The device will be installed and
work if a firewall exists on the
network.
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened
on the firewall or NAT router.
The user name and password for
the first time or after factory default
reset
User name = admin and password = admin.
Note that it’s all case sensitivity.
Forgot the username and
password
Follow the steps below:
1. Restore the factory default setting by pressing press and holding
down for more than 5 seconds on the device.
2. Reconfigure the device.
Forgot the IP address of the
device.
Check IP address of device by using the PLANET IP Wizard II
program or by UPnP discovery or set the device to default by Reset
button.
