Troubleshooting
9
Before calling Lec Customer Care, please check the table
below to see if the problem can be solved without calling
for a Service engineer.
Problem
Solution
The fridge / freezer doesn't work
•
Check that the appliance is switched on
•
Check that the plug is not damaged
•
Check that the fuse has not blown
•
Check that the voltage is correct for the appliance
•
Turn the thermostat up higher
•
Check there has not been a power cut by checking the household
li
ghts.
Unusual noises
The temperature inside the
fridge / freezer is not cold
enough.
•
Check that the appliance is on a flat, level surface and is stable.
•
Check that nothing is coming into contact with the appliance.
•
Check that there is not too much stored in the appliance.
•
Check the frequency of door openings. If opened too often this can
cause the compressor to run for some time.
•
Check that the thermostat is set to a suitable temperature.
•
Check that the appliance is not in direct sunlight, or near a heating
source.
•
Check that the ventilation grille has not become blocked.
•
Check the ambient temperature is within the operation limits of the
appliance (16
°
C - 38
°
C)
The temperature inside the
appliance is too cold
•
Change the temperature setting to a more suitable setting.
I
The outer surfaces of the fridge
• Caused by condensation - dry the outer of the appliance carefully.
/ freezer are wet
The inner surfaces of the fridge / • The door is opened frequently, or kept open too long.
freezer are wet
• Caused by condensation - dry the inside of the appliance thoroughly.
Excess frost and ice has built up
• Check that the door has not been left open.
inside the appliance.
• Check that the door gasket is clean and undamaged.
Please note:
Any damage caused by not following the
instructions within this handbook may lead to a charge
for a service engineer visit and any repairs carried out.
