Chapter 9
Kodak ESP 5 Printer User Guide 57
Telephone Customer Support
If you have questions concerning the operation of your Kodak Home Center software or
Kodak printer, feel free to call a customer support representative.
Before calling, have the following information available:
• Computer model and operating system
• Processor type and speed (MHz)
• Amount of memory (MB) and free hard disk space
• Printer model number (located on below the display screen on your printer)
• Kodak Service Number (located inside the
printer, to the left of the printhead)
• Printer display screen error message or the
exact printer error message received in the
printer status monitor (Windows only)
• A printed test page (see “Monitoring and
Adjusting the Printer's Performance” on
page 34 )
• Version of Kodak Home Center software, if
available:
• Windows: From the Home Center Help panel, click the Info button to view the
About box)
• Macintosh: This information is not available from the Help Viewer window
• Exact Home Center error message received, if applicable
Customer Support Phone Numbers
Tip: Macintosh users can obtain this information from the Home
Center window by clicking
Maintenance. Then click About this
Printer.
Location Phone Number
Argentina 0800 6663736
Australia 1800-793895
Austria 017 956 7357
Belgium 02 713 1445
Brazil 0800-891-4213
Canada 1800-421-6699
Chile 800 646175
Colombia 01800 9120574
Denmark 3 848 71 30
Finland 0800 1 17056
France 01-55-1740-77
