35
XV-NP10S/LET0246-003A/English
Additional information
Additional information
Troubleshooting
Power
Power does not come on.
\ Power plug is not inserted securely. Plug in securely.
Operation
“REGION CODE ERROR!” is shown on the TV screen.
\ Region code of the inserted disc does not match the player.
Check the region code of the disc printed on the disc jacket.
Operation is not possible.
\ Microcomputer malfunction due to lightning or static electricity.
Turn off the power and unplug the power cord, then connect
the power cord again.
\ Moisture condensation caused by a sudden change of
temperature or humidity. Turn off the power, then turn it on a
few hours later.
\ The disc does not allow the operation, or an unplayable disc is
inserted. Check and replace the disc (see page 2).
[TRAY LOCK] is displayed on the display window and the
disc tray does not open.
\ When you press 0 while pressing down 7 on the player in
standby mode, the tray lock function is activated. The disc tray
cannot be opened or closed in this status. To release this
status, press 0 while pressing down 7 on the player in
standby mode. ([LOCK OFF] is displayed on the display
window.)
Picture
Picture is noisy.
\ The player is connected to a VCR directly and the copyguard
function is activated. Connect the player so that the picture
signal flows directly to the TV.
\ With some discs, the picture may be blurred when [PICTURE
SOURCE] is set to [FILM] or [AUTO]. Set [PICTURE
SOURCE] to [VIDEO(NORMAL)] or [VIDEO(ACTIVE)].
Correct picture cannot be obtained.
\ Connect only one type of cable to the jack(s) you want to use
on this player, either the VIDEO jack, S-VIDEO jack,
COMPONENT VIDEO OUT jacks or SCART connector. (Note
that you can connect cables to the VIDEO jack and
COMPONENT VIDEO OUT jacks at the same time.) If an S-
VIDEO cable is connected to the S-VIDEO jack, the player is
set to the S-VIDEO output mode automatically.
\ If your TV accommodates both RGB and Y/C for connecting
with SCART cable, set the video signal selector to “RGB/
COMPOSITE.” Otherwise the picture cannot be displayed
correctly.
No picture is displayed on the TV screen, or the picture is
divided in two parts.
\ The Progressive scanning mode is activated. Change the
scanning mode to the Interlaced scanning mode by pressing
and holding down VFP - PROGRESSIVE SCAN for a few
seconds.
Audio
DVD VIDEO disc playback sound level is lower than TV
broadcast sound level.
\ Set the [D.RANGE CONTROL] preference to [TV MODE] (see
page 32).
Analog audio output is distorted.
\ Set the [OUTPUT LEVEL] preference to [LOW] (see page 32).
MP3/WMA/JPEG/MPEG-4/DivX
No sound and/or no picture comes out.
\ MP3/WMA/MPEG-4 disc is recorded with the “packet writing
(UDF format).” It cannot be played.
\ Check the files you want to play back.
Files (tracks) are not played in the recorded order.
\ This player plays the files in the alphabetic order. So, the
playback order can vary.
WMA files cannot be played back.
\ The file is copy protected.
\ The file is recorded with a bit rate under 48 kbps. The player
does not support such WMA files.
MPEG-4 files cannot be played back.
\ The format of the file is not asf.
DivX files are played back without sound.
\ This player can play back the MP3 sound for the audio part of
the DivX files. Select the proper audio CODEC when making
DivX files.
XV-NP10[B].book Page 35 Wednesday, April 28, 2004 10:08 PM
