
1 Undo the screw in the back panel of
the shaver with a screwdriver (1) and
remove the back panel (2) (Fig. 30).
2 Bend the hooks aside and remove the
power unit (Fig. 31).
3 Break the snap hooks (1) and remove
the front panel of the power unit (2)
(Fig. 32).
4 Take out the battery holder (1) and
cut the battery tags with a pair of
cutting pliers (2) (Fig. 33).
5 Remove the rechargeable battery.
Guarantee and support
If you need information or support, please
visit www.philips.com/support or read
the separate worldwide guarantee leaet.
Guarantee restrictions
The shaving heads (cutters and guards)
are not covered by the terms of the
international guarantee because they are
subject to wear.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the
appliance. If you are unable to solve the
problem with the information below, visit
www.philips.com/support for a list of
frequently asked questions or contact the
Consumer Care Centre in your country.
Problem Possible
cause
Solution
The
shaver
does not
shave as
well as it
used to.
The shaving
heads are
damaged
or worn.
Replace the
shaving heads
(see chapter
‘Replacement’).
The shaving
heads are
dirty.
Clean the
cutters and
guards with
the cleaning
brush supplied
(see chapter
‘Cleaning and
maintenance’,
section ‘Extra-
thorough clean-
ing method’).
Cleaning the trimmer with the
cleaning brush supplied.
1 Switch off the trimmer.
2 Clean the trimmer with the cleaning
brush. Brush up and down along the
trimmer teeth. (Fig. 25)
Tip: For optimal trimmer performance,
lubricate the trimmer teeth frequently
with Philips Shaving Head Cleaning Spray
(HQ110).
Storage
Note: Make sure the shaving unit is dry before
you store the shaver.
1 Put the protection cap on the shaver
after use to prevent damage and to
avoid dirt accumulation in the shaving
heads (Fig. 26).
2 Store the shaver in the
pouch supplied.
Replacement
For maximum shaving performance, we
advise you to replace the shaving heads
every two years. Replace damaged shaving
heads right away.
Only replace the shaving heads with original
SH30 Philips shaving heads. See also chapter
‘Ordering accessories’.
1 Switch off the shaver.
2 Press the release buttons on the
shaving unit and pull the shaving head
holder off the shaving unit (Fig. 14).
3 Turn the retaining ring (1)
anticlockwise (2) and lift it off the
shaving head (3) (Fig. 17).
Repeat this process for the other retaining
ring.
4 Remove the shavings heads from the
shaving head holder and throw them
away (Fig. 27).
5 Place new shaving heads in the
holder (Fig. 22).
Note: Make sure the projections of the
shaving heads t exactly into the recesses.
6 Place the retaining ring on the shaving
head (1) and turn it clockwise (2) to
reattach the retaining ring (Fig. 23).
The retaining ring is xed properly if the
two wings of the retaining ring are located
exactly under the projections of the shaving
head holder.
Repeat this process for the other retaining
ring.
7 Reattach the shaving head holder to
the shaving unit (‘click’) (Fig. 16).
Note: If the shaving unit does not close
smoothly, check if you have positioned the
shaving heads properly and if the retaining
rings are xed properly.
Ordering accessories
To buy accessories or spare parts, visit
www.shop.philips.com/service or go
to your Philips dealer. You can also contact
the Philips Consumer Care Centre in your
country.
The following accessories are available:
- SH30 Philips shaving heads
- RQ575 Philips cleansing brush
- HQ110 Philips Shaving Head Cleaning
Spray
Recycling
- Do not throw away the appliance
with the normal household waste at
the end of its life, but hand it in at an
ofcial collection point for recycling.
By doing this, you help to preserve the
environment (Fig. 28).
- The built-in rechargeable shaver battery
contains substances that may pollute
the environment. Always remove the
battery before you discard or hand in
the shaver at an ofcial collection point.
Dispose of the battery at an ofcial
collection point for batteries. If you
have trouble removing the battery, you
can also take the appliance to a Philips
service centre. The staff of this centre
will remove the battery for you and will
dispose of it in an environmentally safe
way (Fig. 29).
Removing the rechargeable
shaver battery
Only remove the rechargeable battery
when you discard the shaver. Make sure
the rechargeable battery is completely
empty when you remove it.
Be careful, the battery strips are sharp.
Problem Possible
cause
Solution
When you
remove
the adapter
from the
wall socket
and leave
the small
plug in the
shaver, the
shaver does
not work
for a few
seconds.
Remove the
small plug from
the shaver.
The
shaver
does not
work,
even
though
it is con-
nected to
the mains.
This shaver
is not
designed
to be used
directly
from the
mains.
Remove the
adapter from
the wall socket
and the small
plug from the
shaver. You can
now switch
on the shaver
again.
My
skin is
irritated
after
shaving.
Your skin
needs time
to get
used to
the Philips
shaving
system.
Skin irritation
during the rst
2-3 weeks of
use is possible.
After this period,
the skin irritation
usually disap-
pears.
The shaving
heads are
damaged
or worn.
Replace the
shaving heads
(see chapter
‘Replacement’).
The
rotation
speed of
the shav-
ing heads
is lower
than
usual.
Too much
dirt has
collected in
the shaving
heads.
Clean the
shaving heads.
See chapter
‘Cleaning and
maintenance’.
The re-
chargeable
battery is
low.
Recharge the
battery. See
chapter ‘Charg-
ing’.
Problem Possible
cause
Solution
Long hairs
obstruct
the shaving
heads.
Clean the
cutters and
guards with
the cleaning
brush supplied
(see chapter
‘Cleaning and
maintenance’,
section ‘Extra-
thorough clean-
ing method’).
Shaving
foam or
shaving gel
has accu-
mulated in
the shaving
heads.
Rinse the
shaving heads
thoroughly
with a suf-
cient amount
of water.
The
shaver
does not
work
when I
press the
on/off
button.
The re-
chargeable
battery is
empty.
Recharge the
battery (see
chapter ‘Charg-
ing’).
The travel
lock is
activated.
To deactivate
the travel lock,
press and
hold the on/
off button until
the travel lock
symbol stops
ashing and the
motor starts
running.
The tem-
perature of
the shaver
is too high.
In this case,
the shaver
does not
work.
Let the shaver
cool down. As
soon as the
temperature of
the shaver has
dropped suf-
ciently, you can
switch on the
shaver again.