NOTE If you have access to HP Toolbox, HP recommends cleaning the paper path by using
HP Toolbox.
1 Make sure that the printer is turned on and in the Ready state.
2 Open the HP Toolbox.
3 On the Troubleshooting tab, click Troubleshooting Tools, and then click Print. A page with a
pattern prints from the printer.
4 At the printer, remove any print media in Tray 2 or optional Tray 3.
5 Remove the page that printed and load it face-down into Tray 2 or optional Tray 3.
6 At the computer, press the Clean button.
Configuration page
The Configuration page lists the current settings and properties of the printer. You can print a
Configuration page from the printer or HP Toolbox. To print the Configuration page from the printer,
see
Configuration page.
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