Grows with your business
• Up to 56 call-processing ports (16 phone lines, 32 digital stations,
eight analog stations)
• Up to eight dedicated analog ports for cordless phones, fax machines,
other analog devices
• Voice mail/automated attendant or Integrated Answering Machine
Powerful call handling
• Enhanced Caller ID* allows one-touch automatic message return with ESI
Feature Phones (supports basic Caller ID features on non-ESI analog phones)
• Account codes for greater accountability
§§
• External call forwarding
• Up to two conference bridges, each able to handle up to four parties
• Background announce
• Dedicated overhead paging interface
Integrated Answering Machine
™
(when equipped)
• Simultaneous recording of up to two messages
• 30 minutes of voice message storage
• Message retrieval on any Digital Feature Phone
• External message notification
• Off-premises “reach-me” can let someone reach the called party at a
designated outside number
• Live call screening at Master Station allows listening to an incoming
message (as on a home answering machine); pick up the call at any time
or let it go to the mailbox
• Message Recycle Bin remembers and can restore up to two of the
mailbox’s most recently deleted messages
• Three music-on-hold tracks or one outside source
Sophisticated voice mail (when equipped)
• Four channels of built-in voice mail with six hours of voice message storage
or
Six channels of built-in voice mail with 30 hours of voice message storage
• Easily identified with blue VOICE MAIL key on ESI desktop Feature Phone**
• Up to 190 guest mailboxes
• External message notification
• Cascade paging mailboxes
• Virtual Answer Key
™
makes it easy to record custom greetings to handle
select callers when they’re in call waiting
• Off-premises message delivery
• Off-premises “reach-me” can let someone forwarded to a voice mailbox
still reach the called party at a designated number
• Message Recycle Bin remembers and can restore up to 10
†††
of each
mailbox’s most recently deleted messages
• Live call screening allows listening to an incoming message (as on a home
answering machine); pick up the call at any time or let it go to voice mail
• Live call recording of any conversation or personal “voice memo”; allows
moving and copying recordings to others’ mailboxes (auto-recording
§
available with optional VIP Professional or VIP PC Attendant Console)
• Quick Groups
™
for easily moving a voice message to other user mailboxes
• Quick Move
™
for saving a message to other user mailboxes during
call recording
• Virtual Mailbox Key
™
allows easy monitoring of another mailbox
• Three pre-recorded music-on-hold tracks, one recordable track, or
one outside source
Automated attendant (when equipped)
• Up to 18 branches
• Virtually unlimited call routing, including off-premises transfer
• Trunk-to-trunk transfer eliminates need for Centrex service to transfer
calls off-premises
ESI’s Verbal User Guide
™
• HELP key on ESI desktop Feature Phone provides instant assistance
• Hundreds of informative, friendly prompts guide users, administrators
and installers
ESI Feature Phones
• Different models give you maximum flexibility in handling varying needs
– 48-Key Feature Phone in Digital and Digital TAPI versions
– 24-Key Digital Feature Phone
– 12-Key Digital Feature Phone
– Cordless Handset in two models
• Compact; fits into any office decor
• Dedicated feature keys
• Headset operation***
– 48-Key Feature Phones and Cordless Handsets each include headset jack
• Features specific to desktop Feature Phones:
– Four-position tilt; wall-mountable
– Rugged design resists abuse, spills
– Large, easy-to-read display and built-in speakerphone***
– Up to 30 programmable feature keys
– Volume/scroll keys
– Esi-Dex
™
speed-dialing
• Three separate numbers lists: Personal Dex, Station Dex and
System Dex (uses Caller ID* information or direct keypad entries)
• Feature Dex quickly programs programmable feature keys
TAPI support
• Basic telephony service
• Provided through a standard interface on the TAPI version of the 48-Key
Digital Feature Phone (or through VIP — see “Optional software for
Windows,” below)
• Lets your PC control your phone with software such as ACT!
®
, Microsoft
®
Outlook
®
and GoldMine
®
to provide outbound dialing, “screen pops,”
and more
†
Optional
§§
ESI Presence Management
• Works with ESI phone system to help you manage comings and goings
into your facility and maintain security
• Quickly shows who is and isn’t on the premises, avoiding wasted calls
• Used with optional ESI TimeLine
™
software, can help eliminate payroll
errors and the need for physical time cards
Optional
§§
software for Windows
®
• VIP (Visually Integrated Phone)
–
On-screen interface for call-handling with all ESI features associated with
normal Feature Phone use, as well as programming your Feature Phone
– Manages both voice mail and e-mail from within Microsoft Outlook
††
– Provides .WAV files of voice mail messages
– TAPI support (Basic Telephony Service) for use with not only Outlook
but also other TAPI-compliant software, such as ACT!
®
and GoldMine
®
,
to provide outbound dialing, “screen pops,” and more
– Enhanced version, VIP Professional, adds more informative interface,
auto-recording
§
, easier one-touch callback, secure text-messaging,
display of users’ presence status
§§§
, and more
• VIP PC Attendant Console
Includes all VIP Professional features, plus these additional capabilities:
– Easy, on-screen management of phone system activity, using same
color-coding scheme as physical Expansion Console
– Shows up to 200 stations, mailboxes, and department numbers at once
– Displays users’ presence status, including easy-to-see “OUT” indication
for off-premises users
§§§
– Lets multi-tasking attendant keep eyes on work, yet still handle calls
Other features
• Direct programming
• Local or remote diagnostics and maintenance
• Automatic clock setting — synchronized with Caller ID*
• SMDR
All-In-One Digital Phone System
0450-0451 • Rev. J
Copyright © 2006 ESI (Estech Systems, Inc.). IVX is a registered trademark, and Esi-Dex, Quick Groups, Quick Move, Quick Call, VIP, VIP Professional,
PC Attendant Console, Virtual Answer Key, Virtual Mailbox Key, AutoPage, QuickPage, and Verbal User Guide are trademarks, of ESI. Other registered
trade names mentioned herein are trademarks of their respective owners. ESI phone systems are protected by various U.S. Patents, granted and pending.
ESI is an ISO 9001:2000-certified company. Product details and features described herein are subject to change without notice. Some features
may not be available at initial release. More information on ESI and its products is available at www.esiivx.com.
ESI products are proudly created
in the United States of America.
For more details, visit www.esiivx.com/S-Class.
The right angle
With four angle positions,
your ESI desktop Feature
Phone easily adjusts to
reduce glare, increase
comfort, and maximize
desk space. It’s also
wall-mountable.
The right size
Only about the height
and width of a sheet
of copier paper, the
energy-efficient IVX S-Class
cabinet packs astounding
communications power
into a wall-mountable box
that needs very little space
in your phone closet.
* Caller ID information available if your telephone service provides it. Contact your provider for details.
** Except for 12-Key Digital Feature Phone, on which voice mail is accessed via a programmable feature key.
*** Not on 12-Key Digital Feature Phone.
† Screen pops on ACT!, Outlook, and GoldMine require ESI’s VIP or additional third-party software.
†† Outlook 2000, 2002, or 2003 required.
††† Up to five on four-channel/six-hour configuration.
∞§ Auto-recording requires VIP Professional-compatible application and optional license.
§§ Available only on voice mail-equipped IVX S-Class Generation II.
§§§ Presence indications require optional ESI Presence Management (see www.esiivx.com/presence).
