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8. User maintenance
If the platen of the printer becomes dirty, the cutter may perform defective
cutting even if the auto cutter does not malfunction. Therefore, clean the
platen regularly. (See the printer user’s manual)
Remove the platen
(1) Push the head open lever downwards to open the head unit and sensor
arm.
(2) Grasp the mounting device of the platen and lift it up as shown in the
figure.
(3) Remove the gear side of the platen, and remove the platen while
pulling the mounting device of the platen toward you.
(4) Remove dirt from the platen with a soft cloth or cotton swab containing
a small quantity of ethyl alcohol. (See the printer user guide)
