19
Allows you to program a list of frequently called
numbers and access them by dialing a two-digit
code. When programming, the handset stays on
the cradle.
Program Speed Dial
1. Press
FEATURE
*
4
2. Enter two-digit speed dial code (71-94)
3. Enter number to be stored (follow
dialing instructions)
4. Press softkey or
HOLD
Use Speed Dial
1. Press
SPEED DIAL
or press
FEATURE
0
2. Enter speed dial code (71-94)
Speed Dial
Three-Way Calling is accessed by pressing
TRANSFER
or
FEATURE
7
1
. Three-Way
Calling offers you two options:
• Call Transfer – allows you to transfer calls
to other campus numbers
• Three-Way Conference – allows you to
establish a three-way conference call
Call Transfer
Allows you to transfer calls to campus or non-
campus numbers. When a busy signal or no
answer is received, you can cancel the transfer and
return to the original call. If transferring a call to a
non-campus number, toll charges will be billed to
the originating number (transferring telephone).
Non-campus calls cannot be transferred to non-
campus numbers.
Transfer Call
1. Advise caller that you are going to transfer
his or her call
2. Press
TRANSFER
or
FEATURE
7
1
(caller is placed on hold); listen for special
dial tone
3. Dial number (follow dialing instructions)
4. Wait for second party to answer, then
announce caller
5. Press
RLS
or hang up to complete transfer
Cancel Call Transfer
1. Listen for busy signal or no answer
2. Press
TRANSFER
or
FEATURE
7
1
twice; listen for reconnection with original caller
Three-Way Calling
CTS Training Center
