24
Troubleshooting
If you experience this … then please check this…
Appliance cannot be switched
on or programme will not start
•Has a programme been set?
Has the >Start/Pause< button been pressed?
•Has the loading door been properly closed?
Open the loading door and push it with the palm
until you hear it lock into place.
•Is power cable plugged in?
•Is fuse for this socket intact?
Machine won't react to input •Combination of additional functions not possible.
• Is Child-proof lock activated? See "Child-proof lock".
•Has a time delay been set? See "Time delay".
• If the problem persists: Pull out the mains plug, wait
a few seconds, and insert plug back in.
Message >No water intake< •Is water tap all the way open?
•Inlet hose bent?
•Is water inlet strainer clogged? See "Cleaning and
care".
•Is water pressure too low? Ask the responsible wa-
terworks.
•Has Aquasafe or Aquasafe+ (depending upon mod-
el) been activated due to leakages?
Message >Pls Check The Filter< •Is the foreign matter trap clogged? See "Cleaning
and care".
Detergent or fabric conditioner
are not properly washed in
•Is the detergent dispensing drawer or siphon
soiled? See "Cleaning and care".
•Is softener too viscous? Add water.
Softener compartment (middle
compartment in the detergent
dispensing drawer) is full of wa-
ter at end of programme
•Is the siphon clogged? See "Cleaning and care".
Detergent foams too much and
message >Foaming<
•Is there too much detergent? Is load too small?
•Is water too soft? Ask your local waterworks.
Water runs out (machine is
"leaking")
•Are hoses properly attached?
•Is the foreign matter trap properly closed?
•Is foam coming out as a result of too much deter-
gent?
Water does not drain, or drains
very slowly
•Programme stopped in Rinse hold? See "Quick in-
structions for daily use".
•Is the drain hose kinked?
Appliance does not spin proper-
ly, or does not spin at all
•Programme stopped in Rinse hold? See "Quick in-
structions for daily use".
•Is spin speed set too low or spin deselected?
•Is the distribution of load nonuniform? See "Quick
instructions for daily use".
