12.1 The washing and drying results are not satisfactory
Problem Possible cause and solution
Poor washing results. • Refer to "Daily use", "Hints and tips" and the basket
loading leaflet.
• Use more intensive washing programmes.
• Activate the SprayZone option to wash heavily soiled
items.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results. • Tableware was left for too long inside the closed ap-
pliance.
• There is no rinse aid or the dosage of rinse aid is not
sufficient. Set the rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• For the best drying performance activate the option
XtraDry and set AirDry.
• We recommend to use rinse aid always, even in com-
bination with multi-tablets.
There are whitish streaks or
bluish layers on glasses and
dishes.
• The released quantity of rinse aid is too high. Adjust
the rinse aid level to a lower level.
• The quantity of detergent is too high.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Ad-
just the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
The dishes are wet. • For the best drying performance activate the option
XtraDry and set AirDry .
• The programme does not have a drying phase or has
a drying phase with low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause. Try a
different brand or activate the rinse aid dispenser and
use the rinse aid and multi-tablets together.
The interior of the appliance is
wet.
• This is not a defect of the appliance. Humid air con-
densates on the appliance walls.
Unusual foam during washing. • Use the detergent designed specifically for dishwash-
ers.
• There is a leak in the rinse aid dispenser. Contact an
Authorised Service Centre.
Traces of rust on cutlery. • There is too much salt in the water used for washing.
Refer to "The water softener".
• Silver and stainless steel cutlery were placed together.
Avoid to put silver and stainless steel items close to-
gether.
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